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      • USAID
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          • Project Planning: Scope, Schedule & Team Alignment
          • Establishing Project Teams and Plans: Turning Groups into High-Performing Engines
          • Project and Resource Forecasting: Stay One Step Ahead
          • Project Control and Team Adaptation: Leading Change Without Resistance
          • Agile Project Management: From Principles to Practical Implementation
          • Scrum: From Framework to Self-Organized Team
          • Kanban: Managing Flow and Team Maturity
          • Decomposition for Agile Teams
          • Product Management
          • Change Management Processes and Documentation
        • Soft Skills Modules
          • PM’s Time Management and Planning
          • PM’s Effective Meetings & Developers Feedback
          • Conflict Management & Teamwork
          • Agile Facilitation: Turning Meetings into Results
      • Credit Agricole
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Olesia Ulianova is a Head of Soft Skills at the Business Analysis School

Olesia Ulianova is a partner of the master’s program Business Analysis School, which is started on the basis of Telesens Academy  in September this year.

The training program for the training of future business analysts will consist of two parts: the first part is technical, highly specialized area, the second one is Soft Skills. At the invitation of Eduard Rubin, the school’s founder, Olesia Ulianova headed the unit for teaching flexible skills.

From the new school year, she will help future business analysts develop the professional skills necessary to work in modern international IT companies.

These are personal and interpersonal qualities:

  • Activity,
  • Self-organization,
  • Creativity, creative initiative,
  • Teamwork,
  • Organizational skills.

 

Analytical competencies:

  • Analytical thinking,
  • Work in the face of uncertainty,
  • Work with large amounts of data.

 

And finally, business skills:

  • Negotiation skills,
  • Coping skills,
  • Communications in the broadest sense.

 

In addition, it will help them strengthen existing competencies, such as:

  • Self-reliance, independence,
  • Willingness to learn,
  • Clarity and consistency of the presentation of information and their own opinions,
  • Mental abilities are the ability to filter the flow of information and to remember the most important thing.

 

In the process, the business analyst interacts with the technical team of the project and with the customer. At the initial stage of his work, he will have to overcome internal barriers and fear of talking to an almost stranger, if not even more – be ready to defend your point of view, be persistent, asking a lot of questions. This is what the course participants will learn at Olesia’s trainings.

A good business analyst is situationally aware. He always keeps an ear to the ground and knows what the IT industry is currently living and what experts and even futurists predict.

Today, even with a very great desire, it is impossible to live in an information vacuum, everyone reads news reports. However, a business analyst is focused on technology and can immediately say, for example, which standards for the data transmission exist in countries around the world, Europe, Asia and specifically in Ukraine, which technologies are trending, and which only have gained popularity. In addition, you need to know the basic professional terminology in order to successfully blend into the profession.

And although this range of skills is universal for many professions in the IT field, they will be considered in the context of the profession of business analyst.

Olesia has over 5 years of work in IT companies, so she knows how the processes are built from the inside: the work of project teams, resource allocation, evaluation of the results, work with trackers and reporting. Olesia is sure that the training of future business analysts will be complex and fundamental with the Soft Skills block.

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If we could not help you or you have comments about our work, you can contact Olesia Ulianova, the founder of IT Grow Center: olesia.ulianova@it-grow.com

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Time Management Without Burnout: A Meeting with Olesia Ulianova for the Student IT Community

7 November 2025

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