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+38 (067) 947-36-77

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Discover your new opportunities

  • SERVICES
    • Webinars
      • Work-Life Balance: Running on the Edge?
      • Argumentation: What to Do When Persuasion Doesn’t Work?
      • Employee Motivation: Where Are Those Pink Unicorns?
      • Leadership: A Necessity or an Art of Management?
      • Direct or Reverse Planning: To Be or Not to Be?
      • Personality Types of Your Team: How Not to Get Lost in the Forest?
      • Personal Effectiveness: The Path to Excellence
      • KPI in IT: Who’s to Blame and What Should We Do?
      • Delegation: How to Learn to Trust and Let Others Do the Work?
      • Methods of Persuasion: The Power of “Yes” and “No”
      • Effective Meetings: How to Spend Less Time on Blah-Blah-Blah?
      • Humanities in IT: Which Soft Skills to Level Up?
    • Workshops
      • Methods of Persuasion: Why Are You Losing?
      • Time Management: Trend or Way of Life?
      • Conflict Management: The Core of a Manager’s Role?
      • Situational Leadership, Management 3.0, or Holacracy: Which One to Choose?
      • Self-Sale: How to Land Your Dream Job?
    • Trainings
      • Choosing a Trainer for Your Company: How Not to Mess It Up?
      • Mentoring: The Core of a Strong Team and Organization
      • People Management: From Motivation to Employee Apathy
    • Coaching
  • B2B
    • Corporate Education Centers
    • Corporate Education Programs
    • Coaching
    • Collaborations
      • Business Analysis School
        • Effective Communication and Confident Behavior
        • Self-Management & Speech Skills
        • Conflict Management
        • Client Negotiations & Persuasion Skills
        • Active Listening, Public Speaking & Feedback Skills
        • Communication Duel & Presentation Skills
      • USAID
        • IT PM Course
          • Project Planning: Scope, Schedule & Team Alignment
          • Establishing Project Teams and Plans: Turning Groups into High-Performing Engines
          • Project and Resource Forecasting: Stay One Step Ahead
          • Project Control and Team Adaptation: Leading Change Without Resistance
          • Agile Project Management: From Principles to Practical Implementation
          • Scrum: From Framework to Self-Organized Team
          • Kanban: Managing Flow and Team Maturity
          • Decomposition for Agile Teams
          • Product Management
          • Change Management Processes and Documentation
        • Soft Skills Modules
          • PM’s Time Management and Planning
          • PM’s Effective Meetings & Developers Feedback
          • Conflict Management & Teamwork
          • Agile Facilitation: Turning Meetings into Results
      • Credit Agricole
        • Mentoring Program
          • Mentoring: The Art of Helping Others Grow
          • Feedback, Emotional Intelligence & Personality Types
          • Task Setting & Active Listening: How to Communicate Clearly and Be Heard
  • PROGRAMS
    • Self Management
    • Soft Skills
    • Interview with Customer
    • Mentoring
    • Corporate Education Centers
    • Corporate Education Programs
  • YOUTUBE
    • Soft Skills with Alice
  • BOOKS
    • Anti-manager. Level 1. I And Only I.
    • Anti-manager. Level 2. I and WE
    • Anti-manager. Level 3. I and THEY.
  • ABOUT US
  • NEWS
  • BLOG
    • Soft Skills
    • Trainings and Innovations
    • Interview Behavior
    • Leadership & Management
    • Events
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    • All
    • Medium
  • UA
  • SERVICES
    • Webinars
      • Work-Life Balance: Running on the Edge?
      • Argumentation: What to Do When Persuasion Doesn’t Work?
      • Employee Motivation: Where Are Those Pink Unicorns?
      • Leadership: A Necessity or an Art of Management?
      • Direct or Reverse Planning: To Be or Not to Be?
      • Personality Types of Your Team: How Not to Get Lost in the Forest?
      • Personal Effectiveness: The Path to Excellence
      • KPI in IT: Who’s to Blame and What Should We Do?
      • Delegation: How to Learn to Trust and Let Others Do the Work?
      • Methods of Persuasion: The Power of “Yes” and “No”
      • Effective Meetings: How to Spend Less Time on Blah-Blah-Blah?
      • Humanities in IT: Which Soft Skills to Level Up?
    • Workshops
      • Methods of Persuasion: Why Are You Losing?
      • Time Management: Trend or Way of Life?
      • Conflict Management: The Core of a Manager’s Role?
      • Situational Leadership, Management 3.0, or Holacracy: Which One to Choose?
      • Self-Sale: How to Land Your Dream Job?
    • Trainings
      • Choosing a Trainer for Your Company: How Not to Mess It Up?
      • Mentoring: The Core of a Strong Team and Organization
      • People Management: From Motivation to Employee Apathy
    • Coaching
  • B2B
    • Corporate Education Centers
    • Corporate Education Programs
    • Coaching
    • Collaborations
      • Business Analysis School
        • Effective Communication and Confident Behavior
        • Self-Management & Speech Skills
        • Conflict Management
        • Client Negotiations & Persuasion Skills
        • Active Listening, Public Speaking & Feedback Skills
        • Communication Duel & Presentation Skills
      • USAID
        • IT PM Course
          • Project Planning: Scope, Schedule & Team Alignment
          • Establishing Project Teams and Plans: Turning Groups into High-Performing Engines
          • Project and Resource Forecasting: Stay One Step Ahead
          • Project Control and Team Adaptation: Leading Change Without Resistance
          • Agile Project Management: From Principles to Practical Implementation
          • Scrum: From Framework to Self-Organized Team
          • Kanban: Managing Flow and Team Maturity
          • Decomposition for Agile Teams
          • Product Management
          • Change Management Processes and Documentation
        • Soft Skills Modules
          • PM’s Time Management and Planning
          • PM’s Effective Meetings & Developers Feedback
          • Conflict Management & Teamwork
          • Agile Facilitation: Turning Meetings into Results
      • Credit Agricole
        • Mentoring Program
          • Mentoring: The Art of Helping Others Grow
          • Feedback, Emotional Intelligence & Personality Types
          • Task Setting & Active Listening: How to Communicate Clearly and Be Heard
  • PROGRAMS
    • Self Management
    • Soft Skills
    • Interview with Customer
    • Mentoring
    • Corporate Education Centers
    • Corporate Education Programs
  • YOUTUBE
    • Soft Skills with Alice
  • BOOKS
    • Anti-manager. Level 1. I And Only I.
    • Anti-manager. Level 2. I and WE
    • Anti-manager. Level 3. I and THEY.
  • ABOUT US
  • NEWS
  • BLOG
    • Soft Skills
    • Trainings and Innovations
    • Interview Behavior
    • Leadership & Management
    • Events
    • Books Review
    • All
    • Medium
  • UA

Conflict Management

Do you often have to resolve conflicts at work?

Or maybe it would be easier to prevent them altogether?

We’ll show you how to handle both — because it’s possible when you know how to manage emotions, recognize conflict-prone personalities, and work through disagreements effectively.

Join the partner training by Olesia Ulianova at Business Analysis School, where you’ll learn to:

🔹 Recognize Emotions and Body Language

– Understand your own emotions and those of others
– Analyze behavior through both emotional and rational lenses
– Apply emotional amortization as a method of self-control

🔹 Prevent Conflicts

– Identify conflict-prone personalities early on
– Develop stress management skills (the #1 conflict trigger)
– Practice prevention of professional burnout

🔹 Manage Conflicts

– Build skills for resolving complex conflict situations
– Communicate effectively using psychotype-based strategies
– Apply practical frameworks for conflict management

✨ Want to gain even more valuable soft skills?
We invite you to explore the IT Grow Center, where you’ll find trainings, workshops, and programs tailored to your goals and skill gaps.

Reach out — and we’ll help you choose the perfect one for your development.

See you soon! 🚀

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Розсилка / Newsletter

Feedback

If we could not help you or you have comments about our work, you can contact Olesia Ulianova, the founder of IT Grow Center: olesia.ulianova@it-grow.com

News & events

Time Management Without Burnout: A Meeting with Olesia Ulianova for the Student IT Community

7 November 2025

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АКЦІЇ

За місяць до школи діє акція Early Bird.

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При покупке 2 и более курсов – скидка 5% на каждый последующий

10% скидка на наши вебинары, воркшопы и тренинги

5 % скидка на Soft Skills School Offline

Если вы хотите воспользоваться акциями, напишите нам на office@it-grow.com

 

Привет!

Меня зовут @ITGrowbot и я буду помогать тебе с выбором наших услуг. С IT Grow Center ты сможешь развить навыки будущего. Мы проводим корпоративное и индивидуальное обучение: тренинги, воркшопы и вебинары по развитию Soft Skills. Что ты ищешь?

Нажми на ссылку или отсканируй QR-код телефоном, чтобы подключиться.

АКЦИИ

За месяц до школы действует акция Early bird.

При одноразовой полной оплате – скидка 5% на весь курс.

Возможна оплата 2 равными платежами.

Хотите получить скидку – пишите на office@it-grow.com