Client requirements are often vague — and as a result, they might end up getting a product completely different from what they imagined.
So how do you master this superpower — to read between the lines, understand what the client really means, and communicate it clearly to your team?
How do you deliver feedback that drives performance instead of discouraging it?
Join Olesia Ulianova’s partner training at Business Analysis School, where you’ll learn to:
🔹 Master Active Listening
– Apply techniques like Echo, Logical Consequence, and Clarification 🧠
– Ask the right questions
– Use active listening as a tool for precise task setting
🔹 Give Constructive and Non-judgmental Feedback
– Follow the 7 golden rules of feedback
– Encourage initiative and ownership
– Deliver negative feedback without harming collaboration
🔹 Develop Public Speaking Confidence
– Build strong presentation skills 🎙
– Understand what triggers fear — and how to overcome it
– Make a lasting positive impression
✨ Sounds interesting?
At IT Grow Center, we have even more impactful trainings and programs to help you level up your soft skills.
Get in touch — and we’ll help you choose the one that fits your growth goals best. 🚀
