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  • SERVICES
    • Webinars
      • Work-Life Balance: Running on the Edge?
      • Argumentation: What to Do When Persuasion Doesn’t Work?
      • Employee Motivation: Where Are Those Pink Unicorns?
      • Leadership: A Necessity or an Art of Management?
      • Direct or Reverse Planning: To Be or Not to Be?
      • Personality Types of Your Team: How Not to Get Lost in the Forest?
      • Personal Effectiveness: The Path to Excellence
      • KPI in IT: Who’s to Blame and What Should We Do?
      • Delegation: How to Learn to Trust and Let Others Do the Work?
      • Methods of Persuasion: The Power of “Yes” and “No”
      • Effective Meetings: How to Spend Less Time on Blah-Blah-Blah?
      • Humanities in IT: Which Soft Skills to Level Up?
    • Workshops
      • Methods of Persuasion: Why Are You Losing?
      • Time Management: Trend or Way of Life?
      • Conflict Management: The Core of a Manager’s Role?
      • Situational Leadership, Management 3.0, or Holacracy: Which One to Choose?
      • Self-Sale: How to Land Your Dream Job?
    • Trainings
      • Choosing a Trainer for Your Company: How Not to Mess It Up?
      • Mentoring: The Core of a Strong Team and Organization
      • People Management: From Motivation to Employee Apathy
    • Coaching
  • B2B
    • Corporate Education Centers
    • Corporate Education Programs
    • Coaching
    • Collaborations
      • Business Analysis School
        • Effective Communication and Confident Behavior
        • Self-Management & Speech Skills
        • Conflict Management
        • Client Negotiations & Persuasion Skills
        • Active Listening, Public Speaking & Feedback Skills
        • Communication Duel & Presentation Skills
      • USAID
        • IT PM Course
          • Project Planning: Scope, Schedule & Team Alignment
          • Establishing Project Teams and Plans: Turning Groups into High-Performing Engines
          • Project and Resource Forecasting: Stay One Step Ahead
          • Project Control and Team Adaptation: Leading Change Without Resistance
          • Agile Project Management: From Principles to Practical Implementation
          • Scrum: From Framework to Self-Organized Team
          • Kanban: Managing Flow and Team Maturity
          • Decomposition for Agile Teams
          • Product Management
          • Change Management Processes and Documentation
        • Soft Skills Modules
          • PM’s Time Management and Planning
          • PM’s Effective Meetings & Developers Feedback
          • Conflict Management & Teamwork
          • Agile Facilitation: Turning Meetings into Results
      • Credit Agricole
        • Mentoring Program
          • Mentoring: The Art of Helping Others Grow
          • Feedback, Emotional Intelligence & Personality Types
          • Task Setting & Active Listening: How to Communicate Clearly and Be Heard
  • PROGRAMS
    • Self Management
    • Soft Skills
    • Interview with Customer
    • Mentoring
    • Corporate Education Centers
    • Corporate Education Programs
  • YOUTUBE
    • Soft Skills with Alice
  • BOOKS
    • Anti-manager. Level 1. I And Only I.
    • Anti-manager. Level 2. I and WE
    • Anti-manager. Level 3. I and THEY.
  • ABOUT US
  • NEWS
  • BLOG
    • Soft Skills
    • Trainings and Innovations
    • Interview Behavior
    • Leadership & Management
    • Events
    • Books Review
    • All
    • Medium
  • UA

Change Management Processes and Documentation

Every organizational change — whether structural, technological, or cultural — faces resistance. Successful transformation requires not only strategy but structured change management that aligns people, processes, and leadership styles.
This workshop provides a practical framework based on ACMP standards, helping leaders drive sustainable change, engage stakeholders, and turn resistance into commitment.

🔹 Key Topics:

💼 Understanding Change Management
– Difference between Change and Project Management.
– The “Current → Future → Benefits” model.
– Core roles: Change Lead, Team, Agents, Sponsors.

🧭 ACMP Framework and Strategy
– Setting vision, goals, and success metrics.
– Assessing impact and readiness.
– Building communication, learning, and engagement plans.
– Integrating change into project workflows.

👥 Stakeholders & Change Agents
– How to identify and empower change agents.
– Managing sponsors and champions.
– “Cultural Telescope” — analyzing company values and habits.
– Avoiding change saturation and burnout.

💬 Communication & Engagement
– Four levels of awareness: Inform → Sell → Consult → Involve.
– Seven strategies of change communication.
– Selecting the right tone and channel for each audience.
– Stakeholder engagement mapping using the “Fountain” model.

🧠 Human Side of Change
– Emotional curve of change (anger → denial → exploration → acceptance).
– How leadership style impacts adoption.
– Resistance management and motivation.

📊 Practice Block
– Readiness assessment workshop.
– Stakeholder mapping and influence planning.
– Drafting a change communication plan.
– Reviewing real organizational cases.

👥 Who Will Benefit:

– 💼 Team leaders and department heads managing transformations.
– 🧠 HR and Change Agents building adaptive cultures.
– 📊 Project & Program Managers involved in large-scale initiatives.
– 🚀 Leaders who want to motivate teams through uncertainty.

🎯 You Will Learn To:

✅ Build a structured, business-aligned change plan.
✅ Assess readiness and resistance factors.
✅ Communicate change clearly and strategically.
✅ Empower sponsors and change agents.
✅ Lead teams confidently through transition.

👩‍🎓 Trainer:
Olesia Ulianova — Ph.D. in Engineering, MBA, CEO of Telesens, Founder of IT Grow Center.
Certified in Change Management and Leadership Development, with over 15 years of experience guiding IT and corporate teams through transformation programs.

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If we could not help you or you have comments about our work, you can contact Olesia Ulianova, the founder of IT Grow Center: olesia.ulianova@it-grow.com

News & events

Time Management Without Burnout: A Meeting with Olesia Ulianova for the Student IT Community

7 November 2025

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