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  • SERVICES
    • Webinars
      • Work-Life Balance: Running on the Edge?
      • Argumentation: What to Do When Persuasion Doesn’t Work?
      • Employee Motivation: Where Are Those Pink Unicorns?
      • Leadership: A Necessity or an Art of Management?
      • Direct or Reverse Planning: To Be or Not to Be?
      • Personality Types of Your Team: How Not to Get Lost in the Forest?
      • Personal Effectiveness: The Path to Excellence
      • KPI in IT: Who’s to Blame and What Should We Do?
      • Delegation: How to Learn to Trust and Let Others Do the Work?
      • Methods of Persuasion: The Power of “Yes” and “No”
      • Effective Meetings: How to Spend Less Time on Blah-Blah-Blah?
      • Humanities in IT: Which Soft Skills to Level Up?
    • Workshops
      • Methods of Persuasion: Why Are You Losing?
      • Time Management: Trend or Way of Life?
      • Conflict Management: The Core of a Manager’s Role?
      • Situational Leadership, Management 3.0, or Holacracy: Which One to Choose?
      • Self-Sale: How to Land Your Dream Job?
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      • USAID
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          • Establishing Project Teams and Plans: Turning Groups into High-Performing Engines
          • Project and Resource Forecasting: Stay One Step Ahead
          • Project Control and Team Adaptation: Leading Change Without Resistance
          • Agile Project Management: From Principles to Practical Implementation
          • Scrum: From Framework to Self-Organized Team
          • Kanban: Managing Flow and Team Maturity
          • Decomposition for Agile Teams
          • Product Management
          • Change Management Processes and Documentation
        • Soft Skills Modules
          • PM’s Time Management and Planning
          • PM’s Effective Meetings & Developers Feedback
          • Conflict Management & Teamwork
          • Agile Facilitation: Turning Meetings into Results
      • Credit Agricole
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          • Mentoring: The Art of Helping Others Grow
          • Feedback, Emotional Intelligence & Personality Types
          • Task Setting & Active Listening: How to Communicate Clearly and Be Heard
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    • Anti-manager. Level 2. I and WE
    • Anti-manager. Level 3. I and THEY.
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  • SERVICES
    • Webinars
      • Work-Life Balance: Running on the Edge?
      • Argumentation: What to Do When Persuasion Doesn’t Work?
      • Employee Motivation: Where Are Those Pink Unicorns?
      • Leadership: A Necessity or an Art of Management?
      • Direct or Reverse Planning: To Be or Not to Be?
      • Personality Types of Your Team: How Not to Get Lost in the Forest?
      • Personal Effectiveness: The Path to Excellence
      • KPI in IT: Who’s to Blame and What Should We Do?
      • Delegation: How to Learn to Trust and Let Others Do the Work?
      • Methods of Persuasion: The Power of “Yes” and “No”
      • Effective Meetings: How to Spend Less Time on Blah-Blah-Blah?
      • Humanities in IT: Which Soft Skills to Level Up?
    • Workshops
      • Methods of Persuasion: Why Are You Losing?
      • Time Management: Trend or Way of Life?
      • Conflict Management: The Core of a Manager’s Role?
      • Situational Leadership, Management 3.0, or Holacracy: Which One to Choose?
      • Self-Sale: How to Land Your Dream Job?
    • Trainings
      • Choosing a Trainer for Your Company: How Not to Mess It Up?
      • Mentoring: The Core of a Strong Team and Organization
      • People Management: From Motivation to Employee Apathy
    • Coaching
  • B2B
    • Corporate Education Centers
    • Corporate Education Programs
    • Coaching
    • Collaborations
      • Business Analysis School
        • Effective Communication and Confident Behavior
        • Self-Management & Speech Skills
        • Conflict Management
        • Client Negotiations & Persuasion Skills
        • Active Listening, Public Speaking & Feedback Skills
        • Communication Duel & Presentation Skills
      • USAID
        • IT PM Course
          • Project Planning: Scope, Schedule & Team Alignment
          • Establishing Project Teams and Plans: Turning Groups into High-Performing Engines
          • Project and Resource Forecasting: Stay One Step Ahead
          • Project Control and Team Adaptation: Leading Change Without Resistance
          • Agile Project Management: From Principles to Practical Implementation
          • Scrum: From Framework to Self-Organized Team
          • Kanban: Managing Flow and Team Maturity
          • Decomposition for Agile Teams
          • Product Management
          • Change Management Processes and Documentation
        • Soft Skills Modules
          • PM’s Time Management and Planning
          • PM’s Effective Meetings & Developers Feedback
          • Conflict Management & Teamwork
          • Agile Facilitation: Turning Meetings into Results
      • Credit Agricole
        • Mentoring Program
          • Mentoring: The Art of Helping Others Grow
          • Feedback, Emotional Intelligence & Personality Types
          • Task Setting & Active Listening: How to Communicate Clearly and Be Heard
  • PROGRAMS
    • Self Management
    • Soft Skills
    • Interview with Customer
    • Mentoring
    • Corporate Education Centers
    • Corporate Education Programs
  • YOUTUBE
    • Soft Skills with Alice
  • BOOKS
    • Anti-manager. Level 1. I And Only I.
    • Anti-manager. Level 2. I and WE
    • Anti-manager. Level 3. I and THEY.
  • ABOUT US
  • NEWS
  • BLOG
    • Soft Skills
    • Trainings and Innovations
    • Interview Behavior
    • Leadership & Management
    • Events
    • Books Review
    • All
    • Medium
  • UA

Client Negotiations & Persuasion Skills

How do you stop just reading Carnegie and actually start mastering the art of persuasion?

How do you build trust and change someone’s mind — even after hearing a hundred “no’s”?

And how can you turn your business correspondence into real, results-driven communication?

Yes, it’s all possible 😉
Join Olesia Ulianova’s partner training at Business Analysis School — and learn how to do it in practice.

🔹 You’ll gain hands-on skills in:

Persuasion Techniques and Approaches

– Building trust and achieving consensus 🤝
– Handling objections effectively
– Applying the laws of influence and reciprocity
– Using the SCARF model in communication

Negotiation and Client Meetings

– Recognizing and running effective meetings
– Planning and managing time efficiently
– Using visualization to capture and keep attention

Effective Business Correspondence

– Templates and key phrases for strong business writing 💌
– Persuasive language markers and framing tools
– A clear structure and algorithm for impactful messages

✨ And that’s not all!

At IT Grow Center, you’ll find even more powerful trainings, workshops, and programs to strengthen your soft skills.

Come join us — and we’ll help you choose the program that fits your goals best. 🚀

See you soon!

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Розсилка / Newsletter

Feedback

If we could not help you or you have comments about our work, you can contact Olesia Ulianova, the founder of IT Grow Center: olesia.ulianova@it-grow.com

News & events

Time Management Without Burnout: A Meeting with Olesia Ulianova for the Student IT Community

7 November 2025

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Привет!

Меня зовут @ITGrowbot и я буду помогать тебе с выбором наших услуг. С IT Grow Center ты сможешь развить навыки будущего. Мы проводим корпоративное и индивидуальное обучение: тренинги, воркшопы и вебинары по развитию Soft Skills. Что ты ищешь?

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